Returns & Exchanges
1. Return Policy
We accept returns within 14 days of delivery. Items must be:
✓ Unworn, unwashed, and undamaged
✓ In original packaging with tags attached
✓ Accompanied by proof of purchase
2. How to Return
- Log in to your account dashboard
- Select the order and items for return
- Print the prepaid return label (U.S. only)
- Ship via any UPS drop-off location
3. Refund Details
- Processing time: 5–7 business days after we receive your return
- Refund method: Original payment (or store credit upon request)
- Original shipping fees are non-refundable
4. Exchanges
We currently offer size exchanges only:
- Return the original item
- Place a new order for the correct size
5. Non-Returnable Items
✗ Final sale items (marked at checkout)
✗ Customized/personalized products
✗ Worn or damaged items
6. International Returns
- Customer covers return shipping costs
- Must include customs form as “Returned Goods”
- Refund excludes original international shipping fees
7. Damaged/Defective Items
- Report within 48 hours via your account
- Provide photos of the issue
- We’ll email a prepaid return label